Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Payment information (processed securely via Stripe)
• Booking history and preferences
• Signed waivers and consent forms
• Communications you send to us

2. Video Surveillance

Our facility is equipped with video surveillance cameras for security purposes. By using our facility, you consent to being recorded. Footage is:

• Used only for security and incident investigation
• Retained for a limited period (typically 30 days)
• Not shared with third parties except as required by law
• Stored securely with access limited to authorized personnel

3. How We Use Your Information

• Process bookings and payments
• Send booking confirmations and access codes
• Send appointment reminders
• Respond to your inquiries and support requests
• Send promotional communications (with your consent)
• Improve our services

4. Information Sharing

We do not sell your personal information. We may share information with:

• Payment processors (Stripe) to process transactions
• Email service providers to send communications
• Analytics providers to understand usage patterns
• Law enforcement when required by law

5. Data Security

We implement appropriate security measures to protect your personal information. Payment information is processed by Stripe and never stored on our servers.

6. Cookies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can control cookies through your browser settings.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Request a copy of your data

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13. Minors between 13-17 must have parental consent.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page.

10. Contact Us

For questions about this privacy policy or your personal information, please contact us at [email protected].